Gateway Spam/Virus Scanning
The managed Anti Virus and Anti Spam service combines industry leading scanning products with our custom designed scanning nodes to provide seamless protection for all email entering and leaving your network.
- Stops viruses and spam before it reaches your network.
- Blocks unwanted attachments.
- Dramatically cuts down unwanted mail volumes.
- Managed service with 24 hour round the clock support.
- Saves time and frees up internal IT staff.
- No additional hardware or software required.
The service requires no additional software or hardware - all incoming and outgoing emails to and from your network are diverted through our scanning nodes. Each email is rigorously checked as it passes through the system and will only be forwarded onto its destination if it passes all of the checks.
Reliability and speed
The scanning nodes are custom designed to handle very high volumes of email. Each node is made up of a number of clusters, with each cluster consisting of multiple high performance servers. Each cluster carries out a specific task (e.g. spam scanning).
This architecture allows for very fast scanning of emails and means that even if there is a server failure, or even an entire node becomes unavailable, the service will continue to operate without interruption.
There are many business benefits:
Business Continuity
- Mitigate against large scale virus outbreaks and spam deluges which can often overwhelm internal email servers.
- In the event of technical problems with your internal email servers, our systems will queue emails until your servers come back online – ensuring you do not lose emails.
Maximise Productivity & Save Money
- Managed service frees up internal IT staff.
- No capital expenditure necessary – simply pay a low charge per user, as required.
- Minimise the amount of time spent dealing with unwanted emails (spam).
- Protect against virus outbreaks which could otherwise waste large amounts of time whilst your IT staff, or expensive computer consultant fix the problem.
Protect your Businesses Information
- Protect against lost or stolen information through targeted email attacks or virus outbreaks which can delete data.
- Protect your business against email identity theft.
Viruses, potential viruses and unwanted file attachments are all filtered using two completely separate virus scanning engines along with file scanning technology which can block files not just by file extension, but also if they contain suspect code. As well as this primary scanning, all emails also pass through a second scanning phase which uses different software to repeat the virus scanning phase - this ensures the most thorough scans possible.
Our spam scanning system significantly reduces unwanted spam emails and in many cases has been demonstrated to almost completely eliminate all spam. The system consists of multiple layers of filtering technologies, RBL lists and other techniques which we continually monitor, refine and improve.
No such service can ever be 100% guaranteed and we also advise customers to consider our service as part of an overall, multilayered security strategy. Experience with spam blocking effectiveness to date shows that for a typical small office receiving 80 spam emails a day, approximately 1 message per week may go undetected, virtually eliminating the problem.
- Viruses - scanning is carried out by multiple different scanning engines which update their database files every 15 minutes. Messages containing a virus are immediately blocked and stored in quarantine (administrators may un-quarantine emails using the control panel).
- Spam- Using its rule base, our spam scanning engine conducts a wide range of heuristic tests on mail headers and body text to identify spam. Messages are assigned a "score" relating to the probability of spam and depending on this score messages can either be marked as spam and sent on to the recipient, deleted or filtered to a separate spam folder.
- Unwanted attachments - emails with attachments are filtered and blocked according to customer defined rules.
Control Panel
Customers have access to an online control panel which allows them to customise spam and virus settings according to their requirements and release quarantined emails.
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